Apart from our day to day work, not a lot has been happening this month so I've asked Carmelita to write about her journey since starting at Salon Villair:
Great Adventure by Carmelita
I started June 2014, it was a hectic time having to deal with a new job and empathising with clients grieving after losing Sue. Soon after Sue’s passing, Kat had a couple of family bereavements which saw Ann and I managing the salon alone. Not having Kat there was challenging without a proper introduction and not knowing how the salon was previously run but we managed our way through and it gave Ann an insight to how things could be done better.
One of the changes introduced was implementing monthly in-salon training's to help improve product knowledge and hairdressing skills. We’re taught different hair techniques and uses of products that help give clients a modern look and feel. Staff also have to commit to doing one training of our choice outside of the salon. These training's help to keep us trending with the latest fashions and I have never had the degree of 'training' as I have since working in this salon. This experience has also led to running our own workshops whereby we ran GHD and hair braiding sessions; we show customers techniques on how to manage their hair and that of their families. I quite liked educating others and it’s created a new career drive to become a tutor.
Our social events have been great motivators to work hard and to continue to improve. I enjoyed our weekend trip to Martinborough, which our children got to experience it with us. This outing was the beginning of many and each one has been a special bonus as I have never worked for anyone that has given so many rewards and acknowledgments for the hard work done. We also had two special occasions last year, whereby guests were invited to join us in the salon. I love how our relationships with clients have extended outside of work hours.
I was also encouraged to finish my hairdressing qualifications. It has been challenging at times and although I passed some units, I have had to re-sit a couple because of minor incidents whereby I should have known better ...sigh!!! Failing this has been one of the worst feelings I have ever experienced, I can’t describe the disappointment that I felt. The silver lining is that I’m not giving up, I’ve got one unit to complete next month and I’m looking forward to pursuing another aspect of hairdressing.
Lastly, for the first time throughout my hairdressing career, I didn’t have to work in between Christmas and New Years and it was awesome. We’re actually encouraged to take holidays with our families and if our children are sick we’re encouraged to stay at home with them so as to get them better quicker (in other jobs I would have had to take my daughter to work). I feel that I am truly blessed to be working here and to have a caring and understanding boss. Now don’t get me wrong, she just so happens to be my Mum but as she often tells me when we’re at work I’m her boss first!
Working at Salon Villair I’ve had some of the best times of my life, of course you have your ups and downs and I have had to face some big challenges. I believe being here with the team has helped me to grow as a person and I have learned so much about so many things. I look forward to the challenges and adventures yet to come.
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To all those who are traveling over the Easter break, safe journeys and happy Easter to everyone.